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If MS Outlook doesn’t start properly, in such a situation, you can browse for the mspst32.dll file in the same directory as of scanpst.exe. ![]() If you find the file in the above-navigated folder, rename the file to. The file mspst32.dll refers to events or error logs, and it indicates which PST file may be found corrupted.įor solving the PST file corruption issue natively, the built-in utility could be used – SCANPST and upon scanning the file, it may sort the issue (but doesn’t guarantee total resolution).īut in-case if SCANPST utility fails and you stuck in the middle, verify that mspst32.dll file is not located in the below path: If you’ve deleted SRS file, no need to panic, Outlook will create another one with default settings automatically. The AppData folder is hidden, so checkmark Hidden Folders option by clicking on View tab in Explorer menu bar. You can enter the above-given folder location/path in the RUN bar (by pressing R). #OUTLOOK 2016 FREEZES WHEN OPENING WINDOWS#Below is the file location for different Windows versions:Ĭ:\Documents and Settings\username\Application Data\Microsoft\OutlookĬ:\Users\username\AppData\Roaming\Microsoft\Outlook To either delete or rename the Send/Receive Settings file, access the folder which contains it. Note: Assign any name to the SRS file it is not necessary to give it a specific one. So, instead of deleting the SRS file rename it it either would solve the crash problem or would give time to figure the cause out. In this situation, deleting the SRS – Settings file may solve the problem in some cases, but in-case of customizations made in the file, deleting it would not the best thing to do, as it would require you to make the same changes again. In this situation, Outlook crashes whenever the Send/Receive function is used. Fix Send/Receive Settings FileĪn issue of Send/Receive functions’ setting file (.srs) might be the reason behind the random crashing.
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